After parking my car at the Kauffman Center for the Performing Arts and leaving the elevator from the garage to go to Helzberg Hall to hear the Kansas City Symphony, I noticed something that I found odd. The outdoor temperature was in the mid 40’s and yet none of the men going to the concert were wearing overcoats. How could that be? It was cold. I was wearing a coat, a hat, a scarf and gloves. At intermission it dawned on me – people went from the garages in their homes in the suburbs, into their cars, to the garage at the Kauffman Center and up into the concert hall via escalator. Why would they need a coat? They never went outside to get from home to the concert. It was all very comfortably and conveniently arranged. This, in nutshell was my experience in Kansas City, Missouri.
Kansas City defied my expectations of what successful cities are supposed to be all about. The city seems to work for most of its citizens. The downtown, while dense, has no street life. The downtown’s public spaces were deserted when I visited. There is hardly any street level retail downtown. And yet, the city, the largest in the state, has consistently grown over the years to a population of 500,000, its highest ever; in a metro of about 2.3 million. It is the country’s 31st largest city and its 26th largest metro. It has a symphony, an opera company, a ballet, a notably well funded public library and an important art museum (the Nelson-Atkins). Unlike most other successful cities, it does not have an important university or medical center. Notwithstanding its representation in the U.S. Senate by the loathsome anti-government, Joshua Hawley, its largest employer is the Federal Government. It’s the home of Hallmark, Commerce Bank, and T-Mobile is a major employer.
It isn’t the way an Upper West Sider would choose to live, but it appears to be very pleasant. Certainly, it is tough to make an argument that waiting for a subway, crowding into a train car and being hustled for money by someone on every ride from my apartment to Lincoln Center is a superior way of life. What’s wrong with living comfortably, prosperously and conveniently? (The Helzberg family, after whom the hall is named, by the way, sold their regional jewelry store chain twenty years ago to Berkshire Hathaway in an all stock transaction. That tells you what you need to know about the hall’s name. Mr. and Mrs. Helzberg were at the concert I attended, and I am pleased to report that they are hale and hardy.)
Before my first visit, I knew very little about the city. What I did know was that it is the home of Country Club Plaza, built by the legendary J.C. Nichols and considered to be, perhaps, the most visionary real estate development project in American history. Country Club Plaza is an open air shopping mall, allegedly designed in the Moorish Revival style covering 55 acres and completed in 1923. Country Club Plaza is whimsical in design and high end in its retail offerings. While it is sort of walkable, it has copious free structured parking, wide streets (more like boulevards) and narrow sidewalks. It is echt Kansas City – in that it is a shopping experience not in the downtown, designed to be driven to. The architecture and landscaping (with many fountains) is however completely entertaining. Unfortunately, COVID has had a seriously deleterious impact on its retail leasing. It appeared to me about 15% of the storefronts were vacant. I was told that the stores that closed were the international high end brands. The stores that remain are familiar national high middle market chains.
Downtown Kansas City has dozens of blocks of office towers, ranging from art deco to glass and steel. There are block after block of high rise buildings, with little to no street level retail. It was not clear to me where office workers grab lunch. Whatever single story or less than, say, ten story structures ever existed in downtown were demolished long ago. The most high end suburbs are about a half hour drive from downtown. It appears that the city’s commercial center was designed to be driven to. You park in a garage, most conveniently in the office building in which you work, you spend your day toiling in that building, and you drive home at the end of the day.
From 2007 to 2017, downtown residential population in Kansas City quadrupled and continues to grow. The area has grown from almost 4,000 residents in the early 2000s to nearly 30,000 as of 2017. A significant number of office towers of all vintages are empty (including, unlike in most other cities, some post war buildings) and are being converted to residential lofts. There is strong demand for downtown living – even without much street life, downtown restaurants or shopping. The appeal must be large, light spaces with views, and not having to worry about shoveling the snow or fixing the roof.
Main Street, which traverses the downtown, has a futuristic looking streetcar, which I didn’t see many people riding. Main Street had almost no pedestrian activity on the early spring day of my trip. I visited two large downtown public spaces, one in the civic center and the other across the street from the convention center. Both were unprogrammed and entirely devoid of people. The civic center lawn featured rows of movable chairs (perhaps for an event). It is the only occasion on which I have been in a space with movable chairs with no one sitting in them. The convention center space was entirely comprised of concrete surfaces, with some very stern signs about behavior at the entrances. It was March. It was cold. But still, no people? Not one?
Same deal with other urban functions. The city has a humongous convention center, a number of downtown theaters, as well as the ten year old, Moshe Safdie designed, Kauffman Center. All of these amenities were designed to be driven to. At the Kauffman Center, I couldn’t find a major entrance to the street. Everyone appeared to enter and exit though the garage. The lobby faces a more than triple height wall of windows with an expansive view south (not of the downtown). When you look immediately down out of those windows, you see a line of parked, high end vehicles. There is no relationship between the Center and the street, and Kansas City residents seem to like it that way.
The Kansas City Symphony pays its players for 42 weeks of service and has a budget of almost $20 million. It is in solid financial shape, with a substantial endowment, and generous annual giving (about 40% of total revenue). It plays fourteen pairs of classical concerts a year, with the balance of its season made up of pops concerts and pit band duty for the ballet and opera. Its music director for 18 years has been the avuncular Harvard and Curtis educated Michael Stern, son of legendary violinist and man of the world (and Upper West Side resident), Isaac Stern. The orchestra plays in a 1,600 seat hall with “vineyard seating,” much like Disney Hall in Los Angeles, and, indeed, shared Disney’s acoustician. The stage juts out into the auditorium, and the seats are steeply raked – from the front of the stage to the back of the hall is apparently less than 100 feet. The audience member certainly feels like he or she is in on the action. The sound of the orchestra in the space is forward and bright – not necessarily ideal for this group of talented and rambunctious young players. The program I heard included This Midnight Hour by British composer Anna Clyne as well as two crowd pleasers, Debussy’s La Mer and the Brahms Violin Concerto, with Midori as soloist.
Music director Stern projects the affect of a regular guy. To my effete eye, his jacket and trousers didn’t match, and the jacket most obviously didn’t fit properly. Some (many) might find that endearing. He also wore a yellow tie and started the concert with a few appropriate words and the Ukrainian national Anthem. The Clyne piece was an atmospheric curtain raiser based on two poems, by Juan Ramón Jiménez and Charles Baudelaire, which were printed in the program. The most effective moment of the work featured two mournful antiphonal trumpets on either side of the stage. Stern conducted the Debussy from an obviously well-used study score, with yellowed-brittle pages, some of them ragged. This is one of the most difficult pieces in the orchestral repertoire to get right. There are temptations galore for the brass (particularly trombone and tuba) to go for the gold, which are best avoided. The piece depicts the restless churning of ocean water and the constant rhythm of surf, with an overlay of a broad range of orchestral colors. It demands restraint and subtlety, as I heard last fall in San Francisco under Esa-Pekka Salonen. The KCS caught the bright colors and pounding rhythms (but, as Richard Strauss once said, “Schauen Sie sich niemals die Posaunen an, es ermutigt sie nur”).
I haven’t heard Midori play in decades. She has long been one of the most popular and acclaimed artists in the classical music world, and while there were surprisingly quite a few empty seats in Helzberg Hall (given the soloist’s popularity and celebrity), Midori delivered. This is one of the two or three most played violin concertos, and Midori must have been called on to perform it in public hundreds of times during her career – but her performance was fresh, committed and perfectly beautiful – in the best sense. The more classical sized orchestra (read: no trombones) provided a supportive accompaniment. The concert was enjoyable experience.
The orchestra must be something of a way station for orchestral musicians on the way up, as a number of the principal chairs were open, and most of its members appeared to be early in their careers. The concertmistress was a visitor from Dallas, trying out for the position. That the country’s 31st largest city sports an orchestra of this quality, speaks (generally unspoken) volumes about classical music and culture in this country. I would guess that the Staatskapelle Halle (founded in 1852) in Halle, Germany (it’s 31st largest largest city), doesn’t play nearly at this level.
There was one black player in the orchestra, and I only noticed one black attendee at the concert. The city is 30 percent black and 10 percent Hispanic. I had a very nice chat with the black woman who runs the city’s visitor’s center, who was upbeat about issues of diversity in the metro. I was, therefore, unable to get a sense of the reality of life for people of color and lower income folks in Kansas City, so my observations are presented with that caveat.
The place where I tried Kansas City BBQ in Country Club Plaza (which was recommended to me by the staff at the terrific nearby Raphael Hotel) wasn’t quite up to the standard of the BBQ at St. Louis’ Pappy’s. I found the pork and beef tips dry (I did think the potato salad was outstanding). But Pappy’s, in my book, is the ne plus ultra of BBQ.
I drew from my trip a broad lesson about the divisions in our national politics. [Missouri is a red state, while Kansas City, like St. Louis, is something of a blue stronghold within that conservative culture. Interestingly, the folks who live on the Kansas side of the state border within the metro, I was told, tend to be even more liberal and Democratic than the rest of the area. That border isn’t one of the two large rivers (Missouri and Kansas Rivers) that runs through the region. I couldn’t figure out where it was.]. Many Americans like to drive. They like houses with yards. They prefer a short commute. They like to shop and eat at national chains (most Americans don’t remember what a crap shoot eating on the road was before the standardization of chains. I remember some pretty terrible food when traveling as a kid. Howard Johnson’s was a reliable oasis.), and to have convenient parking for their shopping (as for their working). It is unsurprising if they feel judged and treated disrespectfully by those of us on the coasts (all three of them), who think cities should be walkable, people should ride bikes and take transit, and that restaurants should be local and vegan. [And alienating, grandiose, high volume lectures about the imminent threat of climate change caused by a car-based life style don’t win any friends or influence any people, no matter how urgent and important the issue may be.] Kansas City works – and while it doesn’t feature most of my personal touchstones for a successful downtown – it would be outrageous for me to be judgmental or make recommendations for improvement based on my experiences, since many people there obviously enjoy how they have chosen to live and the city’s economy seems to be prospering. We coastal elites need to get with the program on that or we are going to be seeing a lot more of Ted Cruz and Josh Hawley, whose political success is drawn from channeling such resentment. And, next time I go to hear the KCS in March, I’m going to leave my coat in my hotel room.
Drove to a concert and bemoaned the car-centrism? Ate at the city’s worst BBQ restaurant and then stereotyped a hostility toward veganism? Explore convention and government district spaces (one of which is essentially closed for re-design, with a parking reduction) and declare downtown dead?
There’s a sense that we’re treated disrespectfully because there isn’t even an honest effort given to avoid confirming your biases. I’ve visited 49 of the 50 largest cities in America and walked miles and miles in them, but I still don’t think I’m qualified to speak to their culture. Certainly not before I’ve actually explored the real neighborhoods.
There is no doubt that our city continues to overly prioritize cars, but that’s far from the whole story. It also dismisses the idea that there are people who share your ideals living and working in this community, instead broadly painting us all as steering wheel simpletons.
You missed downtown’s most vibrant neighborhoods, the Crossroads (which you overlooked from the Kauffman Center) and River Market.
We’re a city straddling east and west. We’re an old railroad city with core neighborhoods built on streetcar lines. But we also came of age in the car era, with innovations like the Country Club Plaza ushering in an era of an easy-driving “city in the park.” Both of those identities exist today — and the lives that go with it. A city contains multitudes.
Also, your photo of buildings is Pittsburgh.
Thanks for your comments — which I think are all fair and well worth reading.
The essay was upfront about what it was, a first-impression of a city during a brief visit. Also, while the author was honest about his urban preferences, he seemed to thoroughly enjoy his short visit to Kansas City and have many compliments about the area and the cultural offerings he sampled.
Why so pressed Matt? You are only boosting, rather than challenging the stereotype of the aggrieved small town Midwesterner (and I am originally from Indianapolis before you try to come at me). Honestly, is you civic pride so fragile that you cannot tolerate a visitor to KC saying they found their one BBQ meal a little dry? Is no one allowed to have a mediocre meal now and then? And, when has it ever been a requirement that anyone walk “miles and miles” in a city before writing any of their impressions about it? If you are spending your time chasing down every post that isn’t 100% free of any criticisms if KC, then you need to take stock of your life.
No one, not even the author, thinks this little travelogue is the definitive statement on Kansas City.
Chris, thanks for this. I do appreciate that Matt is working as an urbanist to make change in Kansas City, sees it as an uphill battle and found my thoughts unhelpful to his work. I recognize how truly difficult this work I can be.