If your organization has unlimited resources and wants to spend tens of millions of dollars on surface treatments, go ahead and make my (and your contractor’s) day! But in my experience just about the least effective, most expensive thing you can spend your public space improvement/downtown revitalization money on is distinctive sidewalks, signature corners, curb cuts, crosswalks and inset plaques. Nobody notices them. Nobody looks down. And this was true even before people’s’ eyeballs became glued to their phones. These fancy capital improvements create unnecessary maintenance issues. For some reason a lot of groups think they haven’t done anything unless they’ve spent tons of money on hardscape. But that’s not what makes space users perceive public places as great. Here’s another example of where programming and maintenance are more important than design and construction. That money is better spent on a fully blown-out horticulture program – which people WILL notice and which DOES improve the perception of public space. Continue reading